Our Privacy Policy
We value your privacy and are committed to protecting your personal information.
Tunathamini faragha yako na tumejitolea kulinda taarifa zako binafsi.
🔐 Sera ya Faragha
Toleo la 2.0Tarehe ya Kuanza: Aprili 1, 2026
ICGANG ROYAL'S TECHNOLOGIES LIMITED ("Kampuni", "sisi", "yetu") inaheshimu faragha yako na imejitolea kulinda taarifa zako binafsi. Sera hii inaeleza jinsi tunavyokusanya, kutumia, kufichua, kuhifadhi na kulinda taarifa binafsi unapotembelea tovuti yetu, kutumia programu zetu, SaaS, e-commerce au kuingiliana nasi.
Kwa kutumia Services zetu, unakubali mazoea yaliyoelezwa katika Sera hii ya Faragha.
1 Kuhusu Sisi
- Jina la Kampuni: ICGANG ROYAL'S TECHNOLOGIES LIMITED
- Namba ya Usajili: 193-503-144
- Anwani: Mbeya, Tanzania
- Barua Pepe: [email protected]
- Simu: +255 673 809 913 / +255 616 089 186
- Tovuti: https://icgangroyalorg.co.tz
2 Taarifa Tunazokusanya
Kulingana na jinsi unavyoingiliana nasi, tunaweza kukusanya taarifa zifuatazo:
A. Taarifa Unazotoa
B. Taarifa Zinazokusanywa Kiotomatiki
C. Taarifa Kutoka kwa Watu wa Tatu
Tunaweza kupokea taarifa kutoka kwa watoa huduma wa malipo, washirika wa teknolojia, watoa huduma wa uthibiti, washirika wa biashara au vyanzo vinavyopatikana kwa umma.
3 Jinsi Tunavyotumia Taarifa Zako
Tunaweza kutumia taarifa binafsi kwa:
- Kutoa na kuendesha Services zetu.
- Kuunda na kusimamia akaunti za wateja.
- Kuchakata maagizo na malipo.
- Kutoa usaidizi kwa wateja.
- Kuwasiliana nawe kuhusu akaunti yako, huduma au manunuzi.
- Kuandaa nukuu, mapendekezo na mikataba.
- Kuboresha tovuti, programu na Services zetu.
- Kufuatilia usalama na kuzuia ulaghai au matumizi mabaya.
- Kutatua matatizo ya kiufundi.
- Kutii majukumu ya kisheria na udhibiti.
- Kutuma mawasiliano ya uuzaji mahali inaporuhusiwa.
- Kuendeleza, kudumisha na kuboresha teknolojia na AI Services zetu.
4 Msingi wa Kisheria wa Uchakataji
- Ridhaa yako;
- Utekelezaji wa mkataba; au hatua zilizochukuliwa kwa ombi lako kabla ya kuingia mkataba;
- Kutii wajibu wa kisheria;
- Ulinzi wa maslahi halali; pale inaporuhusiwa na sheria; au
- Msingi mwingine halali unaotambuliwa na sheria ya ulinzi wa data.
5 Ulinzi wa Data Binafsi
Tunalenga kuchakata taarifa binafsi kwa haki, uwazi na kwa madhumuni halali pekee.
- Tunachukua hatua za kiufundi na shirika zinazofaa kulinda taarifa binafsi dhidi ya ufikiaji usioidhinishwa, upotevu, matumizi mabaya, mabadiliko au ufichuzi.
- Hata hivyo, hakuna mfumo wa usafirishaji wa intaneti au uhifadhi wa kielektroniki unaoweza kuhakikishiwa kuwa salama kabisa.
6 Kushiriki Taarifa Binafsi
Tunaweza kushiriki taarifa binafsi inapobidi na:
- Wafanyakazi na wafanyakazi walioidhinishwa;
- Watoa huduma na wauzaji wa teknolojia;
- Watoa huduma za mwenyeji wa wingu;
- Wachakataji wa malipo;
- Watoa huduma za uchanganuzi na mawasiliano;
- Washauri wa kitaalamu;
- Washirika wa biashara inapobidi kutoa Huduma iliyoombwa;
- Mamlaka za serikali, wadhibiti au vyombo vya sheria inapotakiwa kisheria; au
- Vyombo vingine ambapo umetoa ruhusa inayofaa.
Hatunui kuuza taarifa zako binafsi kwa watu wengine.
7 Huduma za Watu wa Tatu
Services zetu zinaweza kuunganishwa na huduma za watu wengine, ikiwa ni pamoja na malango ya malipo, majukwaa ya wingu, zana za uchanganuzi, huduma za mawasiliano, API, watoa huduma wa uthibiti na watoa huduma wengine wa teknolojia.
- Watu hao wa tatu wanaweza kuchakata taarifa chini ya sera zao za faragha na masharti yao.
- Tunakuhimiza ukaguzi sera za faragha za huduma husika za watu wa tatu.
8 Taarifa za Malipo
Malipo yanapofanywa kupitia watoa huduma wa malipo wa watu wa tatu, maelezo ya malipo yanaweza kuchakatwa moja kwa moja na mtoa huduma husika.
- Tunaweza kupokea taarifa zinazohusiana na manunuzi kama hali ya malipo, rejea ya manunuzi, kiasi na tarehe.
- Ambapo hatuchakati moja kwa moja taarifa kamili za kadi ya malipo, hatunui kuhifadhi maelezo kamili ya kadi kwenye mifumo yetu.
9 Vidakuzi (Cookies)
Tunaweza kutumia vidakuzi na teknolojia sawa kwa:
- Kuhakikisha tovuti yetu inafanya kazi vizuri;
- Kukumbuka mapendeleo;
- Kuelewa jinsi wageni wanavyotumia tovuti yetu;
- Kuboresha utendaji;
- Kudumisha usalama; na
- Kusaidia uuzaji au uchanganuzi inapofaa.
Unaweza kudhibiti vidakuzi kupitia mipangilio ya kivinjari chako.
10 Mawasiliano ya Uuzaji
Mahali inaporuhusiwa na sheria, tunaweza kutuma taarifa kuhusu bidhaa zetu, huduma, matangazo au sasisho za kampuni.
- Unaweza kujiondoa kwenye mawasiliano ya uuzaji kwa kutumia chaguo la kujiondoa lililotolewa kwenye mawasiliano au kwa kuwasiliana nasi.
- Mawasiliano yanayohusiana na huduma, kama notisi za usalama, arifa za akaunti na taarifa za manunuzi, bado yanaweza kutumwa inapobidi.
11 Faragha ya Watoto
Services zetu hazikusudiwa watoto mahali inapofaa. Hatukusanyi kwa makusudi taarifa binafsi kutoka kwa watoto katika hali ambapo ukusanyaji huo umekatazwa na sheria.
12 Uhifadhi wa Data
Tunahifadhi taarifa binafsi tu kwa muda unaohitajika kwa madhumuni yaliyokusanywa, ikiwa ni pamoja na kutoa Services, kudumisha rekodi za biashara, kutatua migogoro, kutekeleza makubaliano na kutii majukumu ya kisheria.
13 Uhamisho wa Data Kimataifa
Baadhi ya watoa huduma wetu wa teknolojia au washirika wa huduma wanaweza kuchakata au kuhifadhi taarifa nje ya Tanzania.
- Taarifa binafsi zinapohamishwa au kuchakatwa nje ya Tanzania, tutachukua hatua zinazofaa kuhakikisha uchakataji unafanywa kwa mujibu wa mahitaji ya ulinzi wa data.
14 Haki Zako za Faragha
- Kufikia: Kuomba nakala ya taarifa binafsi tunazozishikilia.
- Kurekebisha: Kuomba marekebisho ya taarifa zisizosahihishwa.
- Kufuta: Kuomba kufutwa inapotumika kisheria.
- Kupinga: Kupinga uchakataji fulani.
- Kuzuia: Kuomba kuzuia uchakataji fulani.
- Kuondoa ridhaa: Kuondoa ridhaa ambapo uchakataji unategemea ridhaa.
- Kuhamisha: Kuomba taarifa zako zihamishiwe mtoa huduma mwingine.
Ili kutekeleza haki ya faragha, wasiliana nasi kwa kutumia maelezo hapa chini.
15 Usalama wa Data
- Tunatumia hatua za usalama zinazofaa kulingana na asili ya taarifa tunazochakata.
- Hatua hizi zinaweza kujumuisha vidhibiti vya ufikiaji, uthibitishaji, usimbaji fiche inapofaa, ufuatiliaji, nakala rudufu na taratibu za usalama.
- Wewe pia unawajibika kulinda hati zako za akaunti na vifaa vyako.
16 Uvunjaji wa Data
Ikiwa tutagundua uvunjaji wa data binafsi, tutatathmini tukio na kuchukua hatua zinazofaa kwa mujibu wa sheria, ikiwa ni pamoja na taarifa kwa mamlaka husika au watu walioathirika inapotakiwa.
17 AI na Uchakataji wa Kiotomatiki
- Taarifa zinaweza kuchakatwa ili kutoa majibu, mapendekezo, uainishaji, otomatiki au matokeo mengine.
- Ambapo uchakataji wa AI unahusisha taarifa binafsi, tutachukua hatua zinazofaa kuhakikisha uchakataji unafanywa kwa madhumuni halali na yaliyofichuliwa.
- Watumiaji hawapaswi kuwasilisha taarifa nyeti au za siri kwenye kipengele cha AI isipokuwa Huduma husika inaruhusu matumizi hayo.
18 Wateja wa Biashara na Data ya Wateja
Wakati tunapotoa huduma za teknolojia kwa biashara, mteja anaweza kutupatia taarifa binafsi zinazohusiana na wafanyakazi wake, wateja, watumiaji au watu wengine.
- Kulingana na asili ya Huduma na makubaliano yanayotumika, mteja wa biashara anaweza kuamua madhumuni ya uchakataji huku sisi tukichakata taarifa kwa niaba yake.
- Inapobidi, masharti ya ziada ya uchakataji wa data yanaweza kujumuishwa katika makubaliano tofauti au Mkataba wa Uchakataji wa Data (DPA).
19 Viungo vya Tovuti Nyingine
Tovuti yetu inaweza kuwa na viungo vya tovuti au huduma zinazoendeshwa na watu wa tatu.
- Hatuna jukumu la sera za faragha au maudhui ya tovuti za watu wa tatu.
- Unapaswa kukagua sera zao za faragha kabla ya kutoa taarifa binafsi.
20 Mabadiliko ya Sera Hii
Tunaweza kusasisha Sera hii mara kwa mara ili kuakisi mabadiliko katika Services zetu, teknolojia, mazoea ya biashara au mahitaji ya kisheria.
- Tunapofanya mabadiliko, tutasasisha tarehe ya "Tarehe ya Kuanza" mwanzoni mwa Sera hii.
- Inapobidi, tunaweza kutoa taarifa za ziada.
21 Wasiliana Nasi
🔐 Privacy Policy
Version 2.0Effective Date: April 1, 2026
ICGANG ROYAL'S TECHNOLOGIES LIMITED ("Company", "we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our website, use our applications, SaaS products, e-commerce services or interact with us.
By using our Services, you acknowledge the practices described in this Privacy Policy.
1 About Us
- Company Name: ICGANG ROYAL'S TECHNOLOGIES LIMITED
- Registration Number: 193-503-144
- Address: Mbeya, Tanzania
- Email: [email protected]
- Phone: +255 673 809 913 / +255 616 089 186
- Website: https://icgangroyalorg.co.tz
2 Information We Collect
Depending on how you interact with us, we may collect the following information:
A. Information You Provide
B. Automatically Collected Information
C. Information from Third Parties
We may receive information from payment providers, technology partners, authentication providers, business partners or publicly available sources.
3 How We Use Your Information
We may use personal information to:
- Provide and operate our Services.
- Create and manage customer accounts.
- Process orders and payments.
- Provide customer support.
- Communicate about your account, services or transactions.
- Prepare quotations, proposals and contracts.
- Improve our website, software and Services.
- Monitor security and prevent fraud or abuse.
- Troubleshoot technical problems.
- Comply with legal and regulatory obligations.
- Send marketing communications where permitted.
- Develop and improve our technology and AI-powered Services.
4 Legal Basis for Processing
- Your consent;
- Performance of a contract; or steps taken at your request before entering into a contract;
- Compliance with a legal obligation;
- Protection of legitimate interests; where permitted by law; or
- Another lawful basis recognized by data protection law.
5 Personal Data Protection
We aim to process personal information fairly, transparently and only for legitimate purposes.
- We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
- No internet transmission or electronic storage system can be guaranteed to be completely secure.
6 Sharing of Personal Information
We may share personal information with:
- Employees and authorized personnel;
- Service providers and technology vendors;
- Cloud hosting providers;
- Payment processors;
- Analytics and communications providers;
- Professional advisers;
- Business partners where necessary;
- Government authorities where legally required;
- Other parties where you have provided appropriate permission.
We do not sell your personal information.
7 Third-Party Services
- Our Services may integrate with third-party services including payment gateways, cloud platforms, analytics tools, communication services, APIs, authentication providers.
- Third parties may process information under their own privacy policies and terms.
8 Payment Information
- Payments made through third-party payment providers may be processed directly by the provider.
- We may receive transaction-related information such as payment status, reference, amount and date.
- We do not store complete card details on our own systems.
9 Cookies
- Make our website function properly;
- Remember preferences;
- Understand how visitors use our website;
- Improve performance;
- Maintain security;
- Support marketing or analytics where applicable.
10 Marketing Communications
- You can unsubscribe from marketing communications using the unsubscribe option or by contacting us.
- Service-related communications may still be sent when necessary.
11 Children's Privacy
Our Services are not directed at children. We do not knowingly collect personal information from children.
12 Data Retention
We retain personal information only as long as necessary for the purposes collected, including providing Services, maintaining records, resolving disputes and complying with legal obligations.
13 International Data Transfers
- Some of our technology providers may process or store information outside Tanzania.
- We take reasonable steps to ensure processing complies with applicable data protection requirements.
14 Your Privacy Rights
- Access: Request a copy of your personal information.
- Rectify: Request correction of inaccurate information.
- Delete: Request deletion where legally applicable.
- Object: Object to certain processing.
- Restrict: Request restriction of certain processing.
- Withdraw consent: Where processing is based on consent.
- Transfer: Request transfer of your data to another provider.
15 Data Security
- We use appropriate security measures including access controls, authentication, encryption, monitoring and backups.
- You are also responsible for protecting your account credentials and devices.
16 Data Breaches
If we become aware of a personal data breach, we will assess the incident and take appropriate steps, including notification where required.
17 AI and Automated Processing
- Information may be processed to generate responses, recommendations or other outputs.
- We ensure AI processing is carried out for legitimate and disclosed purposes.
- Users should not submit highly sensitive information to AI features unless expressly permitted.
18 Business Customers
- When providing services to businesses, customers may provide personal information of their employees, customers or users.
- Additional data processing terms may be included in a Data Processing Agreement (DPA).
19 Links to Other Websites
- We are not responsible for the privacy practices or content of third-party websites.
- Review their privacy policies before providing personal information.
20 Changes to This Policy
- We may update this Privacy Policy periodically.
- The "Effective Date" will be updated when changes are made.
- Additional notice may be provided where required.
21 Contact Us
🔐 Politique de Confidentialité
Version 2.0Date d'effet: 1 avril 2026
ICGANG ROYAL'S TECHNOLOGIES LIMITED ("Société", "nous", "notre") respecte votre vie privée et s'engage à protéger vos informations personnelles. Cette Politique de Confidentialité explique comment nous collectons, utilisons, divulguons, stockons et protégeons les informations personnelles lorsque vous visitez notre site web, utilisez nos applications, SaaS, services e-commerce ou interagissez avec nous.
En utilisant nos Services, vous reconnaissez les pratiques décrites dans cette Politique de Confidentialité.
1 À propos de nous
- Nom: ICGANG ROYAL'S TECHNOLOGIES LIMITED
- Adresse: Mbeya, Tanzanie
- Email: [email protected]
- Téléphone: +255 673 809 913 / +255 616 089 186
- Site Web: https://icgangroyalorg.co.tz
2 Informations collectées
Selon la façon dont vous interagissez avec nous, nous pouvons collecter les informations suivantes:
A. Informations que vous fournissez
B. Informations collectées automatiquement
3 Utilisation de vos informations
- Fournir et gérer nos Services
- Créer et gérer des comptes clients
- Traiter les commandes et paiements
- Assistance clientèle
- Communiquer sur votre compte
- Préparer des devis et contrats
- Améliorer nos services
- Prévenir la fraude
- Se conformer aux obligations légales
4 Base légale du traitement
- Votre consentement;
- Exécution d'un contrat;
- Obligation légale;
- Intérêts légitimes; ou
- Une autre base légale reconnue par la loi.
5 Protection des données
- Mesures techniques et organisationnelles appropriées
- Aucun système n'est 100% sécurisé
6 Partage d'informations
Nous ne vendons pas vos données.
- Personnel autorisé
- Prestataires de services
- Hébergeurs cloud
- Processeurs de paiement
- Autorités légales si requis
7 Services tiers
- Nos services peuvent intégrer des services tiers
- Les tiers ont leurs propres politiques
8 Paiements
- Traités par des prestataires tiers
- Nous ne stockons pas les détails complets des cartes
9 Cookies
- Fonctionnalité du site
- Préférences
- Analytique
- Sécurité
10 Communications marketing
- Vous pouvez vous désabonner à tout moment
- Communications de service toujours envoyées
11 Enfants
Nos services ne s'adressent pas aux enfants.
12 Conservation des données
Nous conservons les données aussi longtemps que nécessaire.
13 Transferts internationaux
- Des mesures appropriées sont prises pour les transferts
14 Vos droits
- Accès, rectification, suppression, opposition, restriction, retrait, transfert
15 Sécurité
- Mesures de sécurité appropriées
- Vous êtes responsable de vos identifiants
16 Violations de données
Nous évaluons et prenons des mesures appropriées.
17 IA et traitement automatisé
18 Clients professionnels
- Des conditions supplémentaires peuvent s'appliquer
19 Liens externes
Nous ne sommes pas responsables des sites tiers.
20 Modifications
Cette politique peut être mise à jour périodiquement.
21 Contact
🔐 隐私政策
版本 2.0生效日期： 2026年4月1日
ICGANG ROYAL'S TECHNOLOGIES LIMITED ("公司", "我们", "我们的") 尊重您的隐私并致力于保护您的个人信息。 本隐私政策解释了当您访问我们的网站、使用我们的应用程序、SaaS产品、电子商务服务或与我们互动时， 我们如何收集、使用、披露、存储和保护个人信息。
使用我们的服务即表示您认可本隐私政策中描述的做法。
1 关于我们
- 公司名称： ICGANG ROYAL'S TECHNOLOGIES LIMITED
- 地址： 坦桑尼亚姆贝亚
- 邮箱： [email protected]
- 电话： +255 673 809 913 / +255 616 089 186
- 网站： https://icgangroyalorg.co.tz
2 我们收集的信息
根据您与我们互动的方式，我们可能会收集以下信息：
A. 您提供的信息
B. 自动收集的信息
3 我们如何使用您的信息
- 提供和运营我们的服务
- 创建和管理客户账户
- 处理订单和支付
- 提供客户支持
- 与您沟通账户信息
- 准备报价和合同
- 改进我们的服务
- 防止欺诈
- 遵守法律义务
4 处理的法律依据
- 您的同意
- 合同履行
- 法律义务
- 合法利益
- 其他法律依据
5 个人数据保护
- 采取合理的技术和组织措施
- 没有系统是100%安全的
6 信息共享
我们不出售您的个人信息。
- 授权人员
- 服务提供商
- 云托管提供商
- 支付处理商
- 法律要求的政府机构
7 第三方服务
- 我们的服务可能整合第三方服务
- 第三方有自己的隐私政策
8 支付信息
- 通过第三方支付提供商处理
- 我们不存储完整的卡信息
9 Cookies
- 网站功能
- 偏好设置
- 分析
- 安全
10 营销通讯
- 您可以随时退订
- 服务通讯仍会发送
11 儿童隐私
我们的服务不针对儿童。
12 数据保留
我们仅在必要时保留数据。
13 国际数据传输
- 采取适当措施进行传输
14 您的权利
- 访问、更正、删除、反对、限制、撤回同意、转移
15 数据安全
- 采取适当的安全措施
- 您对账户凭证负责
16 数据泄露
我们会评估并采取适当措施。
17 AI和自动化处理
18 商业客户
- 可能适用额外条款
19 外部链接
我们对第三方网站不承担责任。
20 政策变更
本政策可能定期更新。
21 联系我们
🔐 Datenschutzerklärung
Version 2.0Gültig ab: 1. April 2026
ICGANG ROYAL'S TECHNOLOGIES LIMITED ("Unternehmen", "wir", "uns") respektiert Ihre Privatsphäre und verpflichtet sich zum Schutz Ihrer persönlichen Daten. Diese Datenschutzerklärung erklärt, wie wir persönliche Daten sammeln, verwenden, offenlegen, speichern und schützen, wenn Sie unsere Website besuchen, unsere Anwendungen, SaaS-Produkte, E-Commerce-Dienste nutzen oder mit uns interagieren.
Durch die Nutzung unserer Dienste erkennen Sie die in dieser Datenschutzerklärung beschriebenen Praktiken an.
1 Über uns
- Name: ICGANG ROYAL'S TECHNOLOGIES LIMITED
- Adresse: Mbeya, Tansania
- E-Mail: [email protected]
- Telefon: +255 673 809 913 / +255 616 089 186
- Website: https://icgangroyalorg.co.tz
2 Erfasste Informationen
Je nachdem, wie Sie mit uns interagieren, können wir folgende Informationen sammeln:
A. Informationen, die Sie bereitstellen
B. Automatisch erfasste Informationen
3 Verwendung Ihrer Informationen
- Bereitstellung und Betrieb unserer Dienste
- Erstellung und Verwaltung von Kundenkonten
- Verarbeitung von Bestellungen und Zahlungen
- Kundensupport
- Kommunikation über Ihr Konto
- Erstellung von Angeboten und Verträgen
- Verbesserung unserer Dienste
- Betrugsprävention
- Einhaltung gesetzlicher Pflichten
4 Rechtsgrundlage der Verarbeitung
- Ihre Einwilligung
- Vertragserfüllung
- Gesetzliche Verpflichtung
- Berechtigte Interessen
- Andere gesetzliche Grundlagen
5 Datenschutz
- Angemessene technische und organisatorische Maßnahmen
- Kein System ist 100% sicher
6 Weitergabe von Informationen
Wir verkaufen Ihre Daten nicht.
- Autorisiertes Personal
- Dienstleister
- Cloud-Hosting-Anbieter
- Zahlungsabwickler
- Gesetzlich erforderliche Behörden
7 Dienste Dritter
- Unsere Dienste können Drittanbieter integrieren
- Dritte haben eigene Richtlinien
8 Zahlungsinformationen
- Verarbeitung durch Drittanbieter
- Wir speichern keine vollständigen Kartendaten
9 Cookies
- Website-Funktionalität
- Präferenzen
- Analyse
- Sicherheit
10 Marketing-Kommunikation
- Sie können sich jederzeit abmelden
- Service-Kommunikation wird weiterhin gesendet
11 Kinder
Unsere Dienste richten sich nicht an Kinder.
12 Datenspeicherung
Wir speichern Daten nur so lange wie nötig.
13 Internationale Datenübertragungen
- Angemessene Maßnahmen für Übertragungen
14 Ihre Rechte
- Zugang, Berichtigung, Löschung, Widerspruch, Einschränkung, Widerruf, Übertragung
15 Datensicherheit
- Angemessene Sicherheitsmaßnahmen
- Sie sind für Ihre Zugangsdaten verantwortlich
16 Datenpannen
Wir bewerten und ergreifen geeignete Maßnahmen.
17 KI und automatisierte Verarbeitung
18 Geschäftskunden
- Zusätzliche Bedingungen können gelten
19 Externe Links
Wir sind nicht verantwortlich für Websites Dritter.
20 Änderungen
Diese Richtlinie kann regelmäßig aktualisiert werden.
